FAQ - Tech Learning

Popular Questions

Learn how to improve Moodle performance, choose the best hosting, secure your site, create custom plugins, and integrate with CRMs or payment gateways. Discover tips on updating, migrating, backing up Moodle, and explore essential plugins and maintenance services to keep your e-learning platform fast, secure, and reliable.

1. What services does Tech Learning offer?

We specialize in Moodle and CMS installation, configuration, custom development, plugin integration, hosting, and ongoing support tailored to your business needs.

2. Can you help with Moodle plugin development?

Yes! We develop custom Moodle plugins including user reporting, notification broadcasting, and module enhancements to boost your LMS functionality.

3. What types of hosting do you provide?

We offer cloud, VPS, and dedicated server hosting optimized for Moodle and CMS platforms, ensuring high performance, security, and scalability.

4. How do you ensure the security of my Moodle or CMS site?

We implement HTTPS, firewall configurations, user access control, and regular updates to safeguard your site against threats and vulnerabilities.

5. Do you provide ongoing maintenance and support?

Absolutely. Our support packages include regular updates, backups, performance monitoring, and troubleshooting to keep your platform running smoothly.

6. How long does it take to set up Moodle or a CMS?

Setup times vary depending on project complexity but typically range from a few days to two weeks, including installation, configuration, and testing.

7. Can you integrate Moodle with third-party tools like CRMs or payment gateways?

Yes, we specialize in integrating Moodle and CMS platforms with CRMs, payment systems, and other third-party applications to streamline your workflows.

8. What if I want a custom theme for my Moodle or CMS site?

We design and deploy custom themes tailored to your brand and user experience requirements, ensuring a professional and responsive look.

9. How do you optimize Moodle for better performance?

Our optimization includes server tuning, caching strategies, database maintenance, image optimization, and minimizing HTTP requests to speed up your site.

10. Is Tech Learning a Moodle Partner?

We are an independent startup specializing in Moodle and CMS solutions, delivering personalized service and expert technical support.

11. How can I upload large files in Moodle, especially from the frontend?

A: Uploading large files in Moodle can sometimes be slow or even timeout when using the standard frontend upload (HTTP request), especially for files over a few hundred MBs. Here are several methods to handle this efficiently:

1. Standard Frontend Upload

Go to your course → Turn editing on → Add activity → File or Folder → Upload your file.
Issues: For very large files, this can take a long time or fail due to HTTP timeouts, PHP limits (upload_max_filesize, post_max_size, max_execution_time), or server restrictions.

2. Repository or Server Upload

Enable a repository in Moodle (Google Drive, Dropbox, Server files).
Upload your large files to the repository, then link them in Moodle.
Benefit: No timeout, suitable for very large files.

3. Direct Upload to Moodle Data Directory (Advanced)

Step 1: Access your server via FTP/SFTP.
Step 2: Go to moodledata/repository (or create a custom folder inside moodledata).
Step 3: Upload your large files directly into this folder.
Step 4: In your frontend or custom plugin, you can use Moodle’s File API or filesystem functions to create a link to the uploaded file.
Benefit: Bypasses HTTP upload limits, avoids timeouts, and works for very large files (GBs).
Note: Requires server access and some coding knowledge to integrate the filesystem links into Moodle.

Tips to Optimize Large File Uploads

Compress files (ZIP) before uploading.
Split huge video files if possible.
For video content, consider embedding from YouTube, Vimeo, or a streaming server instead of uploading directly.

Pro Tip: For files 1GB+, the direct moodledata/repository method is usually the most reliable, especially if you want to trigger the upload or link via a frontend HTTP request.